SCSayantika Chakraborty
@sayantikachakraborty1
Passionate UI/UX designer focused on user-friendly solutions.
IndiaWhat I'm looking for
With over 4 years of experience in Customer Support, Operations, and Sales, I have developed a strong passion for understanding and assisting users. This empathy for user needs has driven my transition into UI/UX design, where I leverage my customer-centric background to create intuitive and impactful solutions.
During my internships at SandLogic Technologies and Alchemy Digital LLP, I honed my skills in UX design, information architecture, and branding. I designed user-friendly portals and marketing materials that enhanced usability and engagement. My experience as a Senior Learning Consultant further allowed me to advise on UI/UX career growth while managing inquiries and providing post-sales support.
My diverse background, including roles in business development and customer support, has equipped me with a unique perspective on user needs. I am committed to creating designs that not only meet user expectations but also address real-world challenges.
Experience
Work history, roles, and key accomplishments
ALUI/UX Design Intern
Alchemy Digital LLP
Feb 2023 - Mar 2023 (1 month)
Created intuitive workflow designs, marketing presentations, and social media posts and banners, enhancing user engagement and brand visibility.
STUI/UX Design Intern
SandLogic Technologies
Jan 2023 - Feb 2023 (1 month)
Designed UX with information architecture, wireframes, and prototypes for AI apps. Created branding, including logos for AI applications, and designed Superadmin and Admin portals for better usability.
AGCustomer Support Specialist
Amboss GmbH
Feb 2022 - Mar 2022 (1 month)
Responded to users via Zendesk, managed queries, handled social media tickets, participated in CX projects, and updated databases.
STBusiness Development Representative
Star7
Jan 2022 - Feb 2022 (1 month)
Generated leads, qualified clients, scheduled meetings, demonstrated STAR7's value, maintained prospects, and updated CRM.
IIGerman Operations Specialist
Invisible Technologies Inc.
Feb 2021 - Jan 2022 (11 months)
Digitized menus and managed restaurant operations for DoorDash Germany using Salesforce, DIME, FLOW, and Slack.
STGerman Production Editor
Straive
Jan 2019 - Jan 2020 (1 year)
Managed book production for Springer Nature, coordinated with authors and editors, addressed grievances, and used JIRA and BFlux.
GLSenior Learning Consultant
Great Learning
Jan 2013 - Jan 2015 (2 years)
Assisted with UT Austin's online program inquiries and admissions, managed the sales cycle, advised on UI/UX career growth, and provided post-sales support.
Education
Degrees, certifications, and relevant coursework
GOCertificate, UX Design
2023 - 2024
Completed the Google UX Design Certificate, focusing on creating intuitive workflow designs and marketing presentations.
University of Calcutta
BA Honours in English, English
2012 - 2015
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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