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Sayantan Pal

@sayantanpal

Pega Developer at Capgemini (DCX Digital), resolving 80+ production incidents and reducing system downtime by 30%.

At Capgemini (DCX Digital), I resolved 80+ high-priority Pega PRPC production incidents, contributing to a 30% reduction in system downtime.

I also delivered 40+ change requests and developed and supported REST and SOAP API integrations. My work includes improving application performance and supporting delivery through development, testing, CI/CD deployment, and production support.

Experience

Work history, roles, and key accomplishments

CA

Current

Associate Consultant

Current

Dec 2021 - Present (4 years 10 months)

Resolved 80+ high-priority Pega PRPC production incidents, reducing system downtime by 30%. Delivered 40+ change requests and developed REST/SOAP API integrations using Pega Connectors.

Education

Degrees, certifications, and relevant coursework

NC

Netaji Subhash Engineering College

Bachelor of Technology, Civil Engineering

Grade: 72.58%

Bachelor of Technology in Civil Engineering, completed in 2021 with a score of 72.58%.

Tech stack

Software and tools used professionally

Postman

Jira

Java

C++

C

SQL

ServiceNow

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

70k+ INR

Job categories

Skills

Pega PRPC Constellation Case Management Pega GenAI GenAI Blueprint GenAI Agents AI Coach REST APIs SOAP APIs Pega Connectors Production Support PEGA Tracer Clipboard Live UI Log Analysis

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