At WIPRO LTD, I support enterprise healthcare systems and end-user environments for Novant Health. I resolve VPN, MFA, authentication, and Citrix Workspace access issues across production environments.
I manage ServiceNow incident queues and investigate account lockouts and credential synchronization issues to restore secure access within SLA timelines. I ranked among the project’s Top 10 performers and received “Best Campus Hire” recognition.
At MICROLAND LTD, I automated security operations with PowerShell and Sysinternals PSTools, reducing manual effort and operational overhead by over 90%. I also administered Azure AD access, MFA, Conditional Access, and PIM activities.
Earlier at MICROLAND LTD, I monitored Microsoft Defender 365 alerts and investigated endpoint security issues involving antivirus, EDR, and DLP. I used PowerShell automation and supported SCCM workstation onboarding and offboarding.
