Saurav Pandey
@sauravpandey
Cloud Support Trainee with hands-on training in AWS.
IndiaWhat I'm looking for
I am a dedicated Cloud Support Trainee with a strong foundation in AWS and IT infrastructure. My hands-on training has equipped me with the skills to resolve user issues effectively and handle live technical queries. I have completed the Google IT Support Certificate, which has further enhanced my technical abilities and understanding of cloud services.
Currently, I am gaining practical experience as a Cloud Engineer Intern at CoreXtech, where I deploy and manage AWS resources, including EC2 and storage solutions. My role involves troubleshooting and providing technical support for cloud-based infrastructures. Additionally, I have worked at HCLTech, supporting clients across the APAC and EMEA regions, where I handled Level-1 technical issues related to online proctoring systems.
Experience
Work history, roles, and key accomplishments
Cloud Engineer Intern
CoreXtech
Jan 2025 - Present (7 months)
Deployed and managed AWS resources including EC2, Storage, and Virtual Networks. Assisted in troubleshooting and providing technical support for cloud-based infrastructures.
Service Desk
HCLTech
Jan 2024 - Present (1 year 7 months)
Supported Pearson Vue clients across APAC/EMEA regions for IT/professional issues. Handled Level-1 technical issues related to online proctoring systems and delivered professional email support.
Education
Degrees, certifications, and relevant coursework
Vellore Institute of Technology, Chennai
B.Tech. in Computer Science and Engineering, Computer Science and Engineering
Grade: 8.2
Completed a Bachelor of Technology in Computer Science and Engineering. Gained foundational knowledge in computer science principles and engineering practices.
MRS Senior Secondary School
Class XII (CBSE), General Studies
Grade: 80%
Completed Class XII under the CBSE curriculum, achieving an 80% score. Focused on core subjects to build a strong academic foundation.
Central Academy Senior Secondary School
Class X (CBSE), General Studies
Grade: 8.6
Completed Class X under the CBSE curriculum, achieving a CGPA of 8.6. Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
ZimbabweJob categories
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