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Saulen Shilpakar

@saulenshilpakar

I am IT Enthusiast working in the area of Data having knowledge of SQL and python with experiance working in Telecom and Healthcare analytics on AWS

Nepal

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What I'm looking for

I'm looking to deliver effective AWS-based data and analytics solutions, lead data deliverables, solve client-specific issues, and mentor data engineers.

I had been building healthcare analytics solutions at Cedar Gate Technologies, where I define data deliverables, processes, and models; develop PostgreSQL tables, stored procedures, and functions; and analyze data using statistical techniques.

Previously at Whale Cloud, I supported BI, CRM, DRM, settlements, UAT, and firewall systems through ETL development, reporting, Bash and Python scripting, database administration, monitoring, alerting, troubleshooting, and third-party integrations. I add firewall policy for the system access to the third party and troubleshoot the issue regarding the access. I also handled customer issues, testing, system integrity, and production support across Linux, GreenPlum, PostgreSQL, Oracle, and Microsoft SQL Server environments.

I lead and mentor data engineers, coordinate with data project managers and subject-matter experts, and focus on resolving both general and client-specific issues.

Experience

Work history, roles, and key accomplishments

Senior Data Engineer

Cedar Gate Technologies

Nov 2023 - Jun 2025 (1 year 7 months)

Interpret and analyze data using statistical techniques.
Work with SQL databases (primarily Postgresql) to create tables, stored procedures, and functions according to the design document provided
Work with hive and big data systems
Resolving both general and client-specific issues
Provide analytics on the client tickets
Define data deliverables, data process, and data models
Lead a team

SharePoint Analytics Root Cause Performance Improvement Data Migration Optimization Confluence Data Analysis Data Management

Delivery engineer (BI / ZMC/dpTech firewall)

Whale Cloud

Oct 2020 - Oct 2022 (2 years)

• Support in BI system including ETL and report preparation and generation, along with creating the bash scripts, ETL task, procedures and queries.
• Support in monitoring and alerting system and create an alarm and rule for alarm, check system alarm and mitigate the alarm
• Create a route policy in firewall access to the newly added host for the system access and issue handling realted to system

Delivery Engineer (CRM/DRM/Settlements)

Whale Cloud

Oct 2019 - Sep 2020 (11 months)

customer support on daily issue
create a weekly/monthly report and upload data on remote file server using firezilla
Support in creating the Postpaid plan
create postpaid plan
create testcase and verification with customer
tesing and validation
reporting
monitoring System and database integrity and resolve any ill functioning
support on smart-center application:
create appli

CentOS Scripting Technical Support Team Leadership Pl SQL Unix

Delivery Engineer (Babysitting)

Whale Cloud

Aug 2019 - Oct 2019 (2 months)

handling customer issue ticket via ticketing platform and mail
resolving the issue within the SLA
database query
application monitoring

Oracle Database Help Desk Support Linux Scripting Technical Support Unix

Delivery engineer (UAT)

Whale Cloud

Feb 2019 - Aug 2019 (6 months)

Support in CRM UAT
Create daily bugs and issue report
create daily test result report
download issue templates from the Jira and create report of the issue status
create ad hoc report based on requirements of Director, PM and UAT head.
conduct UAT on wsc.
training on site customer on CRM and report preparation.

Firewalls Data Analysis Test Planning Quality Assurance ETL Tools Scripting Troubleshooting CRM End To End Testing System Administration Technical Support Grafana PostgreSQL Shell Scripting Microsoft SQL Server Data Pipelines Unix

Field Officer

Shangrila microsystem

Jun 2017 - May 2018 (11 months)

Main responsibility includes
• Establishment of infrastructure for installation of software
o Install OS, Oracle, crystal report, dot net frameworks etc.
o Creating username and password and importing blank data file
o Configuring IPs and other parameter to avoid N/W conflict
• Backup Database in case of inevitable/failures
• Provide operational and tec

Application Specialist Project Management

Service Engineer

Shisas Trading Concern Pvt. Ltd.

Aug 2015 - Dec 2015 (4 months)

My job description includes
• To attend and work on correction, repair, maintenance of medical equipment supplied by the company.
• To attend all help calls of users of medical equipment for application and operation, maintenance and repairs.
• To ensure optimum uptime and fall operations of equipment’s supplied by company, at different locations/hospitals
• To communicate and coordinate with serv

Technical Support