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Satish Doulaghar

@satishdoulaghar1

Senior Salesforce Developer at Alt Digital Technologies, deploying Agentforce agents for lead qualification and customer support.

India

Message

At Alt Digital Technologies, I develop Salesforce solutions across Sales Cloud and Service Cloud, including Agentforce Service Agents and custom AI sub-agents for lead qualification, case routing, and customer support workflows.

I connect Agentforce actions to Salesforce data with Invocable Method Apex code and auto-launched Flows. I also use Prompt Builder and NLP to score leads, parse inquiries, and flag high-risk account alerts.

At Capgemini, I developed Salesforce CRM solutions for Sales and Service Cloud, including Apex, Lightning Web Components, and REST/SOAP integrations. My earlier work includes content review and process work at Yahoo Media | Infinite Computer Solutions and Cognizant Technology Solutions.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Developer

Current

Alt Digital Technologies Pvt Ltd

Feb 2026 - Present (8 months)

Lead end-to-end Salesforce development across Sales Cloud and Service Cloud using Apex, Lightning Web Components, and Flow Builder. Architect and deploy Agentforce Service Agents and custom AI sub-agents with automated guardrails.

Salesforce Apex Lightning Web Components Flow Builder Agentforce Prompt Builder REST SOAP APIs Pardot Salesforce Shield Platform Encryption Deduplication Git Salesforce DX Copado VSCode

Salesforce Developer

Capgemini

Mar 2022 - Jan 2026 (3 years 10 months)

Designed and delivered end-to-end Salesforce CRM solutions for Sales and Service Cloud, including Apex, LWC, and integrations. Automated business processes using Flows, Process Builder, and Approval Processes, and implemented asynchronous Apex for large data volumes.

Salesforce Apex Lightning Web Components SOQL SOSL Flow Process Builder Validation Rules Approval Processes REST SOAP APIs Salesforce CLI Ant Change Sets Git CI CD

IT Analyst - Ad Content Review

Infinite Computer Solutions

Jul 2020 - Feb 2022 (1 year 7 months)

Led a team of 15-20 members in the Native Ads Network Quality team, supporting knowledge sharing and quality improvement. Conducted detailed reviews of online advertisements to identify spam and ensure network quality.

Content Moderation Quality Assurance Team Leadership Training Reporting Process Improvement

Senior Process Executive – Data

Cognizant Technology Solutions

Jul 2018 - Apr 2020 (1 year 9 months)

Reviewed Facebook content with a focus on safety, identifying and removing policy-violating content. Created SQL queries to retrieve and analyze data from daily reports and supported troubleshooting of data-flow issues.

Content Moderation SQL Data Analysis Reporting Quality Assurance SLA Management