Santiago Juan Balbin Chuquin
@santiagojuanbalbinch
Associate Banker at JPMorgan Chase Bank helping clients with accounts, credit cards, and domestic and international wire transfers.
United StatesWhat I'm looking for
At JPMorgan Chase Bank, I help clients open checking and savings accounts and CDs, apply for credit cards, and complete domestic and international wire transfers.
I also show clients how to transact online, at ATMs, and on mobile, and help them with unauthorized transactions and claims. I support Associate Bankers at the teller line with deposits, withdrawals, and payments.
Earlier at JPMorgan Chase Bank, I worked as a Personal Banker and Lead Teller-Ops Specialist. My experience also includes customer service and cash office work at STOP & SHOP and Kohl’s, and cashier work at GRAND UNION.
Experience
Work history, roles, and key accomplishments
Opened new checking and savings accounts, CDs, and assisted clients with credit cards and online banking. Helped clients with transactions, wire transfers, and claims.
Opened new accounts, assisted with credit cards, and taught clients various transaction methods. Referred products and services to clients and supported teller line operations.
Customer Service Department Head
Stop & Shop
Jan 2001 - Dec 2018 (17 years 11 months)
Balanced tills, audited cashiers, and made computer entries. Processed balance sheets and trained new cashiers.
Supported branch manager and tellers, conducted audits, and assisted with customer transactions. Shared operational responsibilities to minimize risks and losses.
Processed daily sales, handled customer complaints, and audited registers in the cash office.
Cashier
Grand Union
Jan 1998 - Dec 2001 (3 years 11 months)
Processed daily sales on the cash register and provided customer service. Handled debit and credit transactions.
Education
Degrees, certifications, and relevant coursework
SUNY Westchester Community College
Associate's Degree, Business Administration
2010 - 2016
Grade: 3.9
Pursued a degree in Business Administration with a GPA of 3.9.
Caliber Training Institute
Certificate, Banking and Bank Operation
2002 - 2003
Completed a certificate program in Banking and Bank Operation.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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