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Santiago GaciaSG
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Santiago Gacia

@santiagogacia

Sales associate in independent retail who built repeat business through personable customer service and follow-up.

Colombia
Message

What I'm looking for

I’m looking for a Customer Service or Call Center role where I can support customers, receive full training in tools, scripts, and quality standards, and grow within a customer service career path.

In independent retail in Cali, I approached customers, learned what they needed, and recommended suitable products. I also handled cash transactions and basic sales records.

I resolved customer questions and complaints on the spot, adapting how I communicated to different customers. Personable treatment and follow-up helped me build repeat business.

I’m seeking a Customer Service or Call Center role and am open to training in call center tools, scripts, and quality standards. I’m available for an immediate start and flexible with work schedules.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma (Bachiller), General Studies

Completed high school education in Colombia.

Tech stack

Software and tools used professionally

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