At Ace Infobanc Pvt Ltd, I developed B2B content strategies and published 50+ SEO-optimized blog articles to support engagement and lead generation.
I managed content workflows from drafting and editing to categorization and scheduling, and handled social media content across Facebook and Instagram. I also verified and moderated user-generated content.
Through Infobanc.com, I guided customers through portal features and payments, conducted demos, and converted free members into paid subscribers. I also assisted paid users with portal use.
Earlier, as a Documentation Executive at Technology Information, Forecasting and Assessment Council (TIFAC), I managed library and information services for researchers, maintained R&D databases and repositories, and conducted targeted scientific retrievals.
