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Sandra Engelberth

@sandraengelberth

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Detail-oriented AI Quality Analyst with 15+ years optimizing data, inventory, and document workflows for accuracy.

United States

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What I'm looking for

I’m looking for a role where I can ensure data accuracy and confidentiality, analyze inputs to improve search/AI quality, and streamline workflows in fast-paced teams—ideally with remote flexibility and clear impact on business outcomes.

I’m a detail-oriented Operations professional turned AI Quality Analyst. In my current remote role, I analyze search queries, provide constructive feedback to improve search engine algorithms, and verify the accuracy and factual integrity of AI-generated content.

Previously at Macy’s, I led fulfillment and inventory operations, troubleshooting technical and staffing issues to maintain completion of tasks. I used RFID technology and digital dashboards to audit inventory and reconcile missing items, and I improved overall order volume by $500,000 between 2020 and 2021 through streamlined processes. I also supported training for new technologies and reinforced strict confidentiality policies when handling sensitive customer and order documentation.

Experience

Work history, roles, and key accomplishments

Current

AI Quality Analyst

Current

Telus Digital Ai Data Solutions

Oct 2024 - Present (1 year 9 months)

Analyze search queries and provide feedback to optimize search engine algorithms. Verify the factual integrity of AI-generated content while following data security and confidentiality protocols.

Factual Integrity Verification Search Engine Optimization Feedback Data Security Confidentiality Time Management Remote Work

Fulfillment Omni Operations Lead

Macy's

Oct 2006 - May 2022 (15 years 7 months)

Managed fulfillment operations by troubleshooting operational and staffing issues and streamlining processes to improve order volume by $500,000 between 2020 and 2021. Used RFID technology and digital dashboards to audit inventory, reconcile missing items, lead technology/process training, and enforce strict confidentiality for customer records.

Fulfillment Operations Troubleshooting Inventory Management RFID Inventory Auditing Digital Dashboards Inventory Reconciliation team training Confidentiality

Dock Manager Assistant/Fulfillment Lead

Macy's Greenwood

Achieved the facility’s highest completion rate for Return-to-Vendor (RTV) processes and won five end-of-year performance competitions. Coordinated with external vendors for timely promotional inventory stocking and managed incoming/outgoing logistics with accurate processing, labeling, and indexing.

Return To Vendor (RTV) Processing Vendor coordination Labeling Indexing