sandeep shakyaSS
Looking for a job

sandeep shakya

@sandeepshakya

Experienced banking professional with expertise in customer service and data entry.

Nepal

What I'm looking for

I am looking for a role that offers remote job opportunities with good pay scale

My name is sandeep shakya. I am writing to express my interest in the Data Entry Operator and customer service representative position. With my background in customer service within the banking industry and my strong attention to detail, I am confident in my ability to contribute effectively. My experience in handling high volumes of data, maintaining accuracy, and providing exceptional service makes me an ideal candidate for this role.

In my previous role at Prabhu Bank Limited, I worked in a close liaison with both individual and institutional customers. My major responsibilities were to onboard customers, provide them with various banking services as per their requirements, handling a wide range of customer inquiries, from account management to financial advices, timely submission of necessary reports to management and data plotting into the banking system. This experience allowed me to develop strong communication skills and the ability to handle sensitive data with confidentiality and precision. Additionally, I became proficient in managing multiple tasks, entering customer information into databases, and ensuring the accuracy and completeness of records in a fast-paced environment.

My technical skills include proficiency with Microsoft Office Suite, data management software, and various banking platforms, all of which are essential for this position. I am highly organized and committed to meeting deadlines, ensuring that the data entered is correct and up-to-date. I believe that my ability to adapt quickly to new systems and technologies, combined with my customer-focused approach, would make me a valuable asset to the team.

Experience

Work history, roles, and key accomplishments

PL
Current

Customer service representative

Prabhu bank limited

Jul 2017 - Present (7 years 10 months)

1. Deposit marketing, client follow ups, and record keeping of client visits.
2. Provide timely customer services.
3. Identify high valued customers and provide services effectively.
4. Submission of sealed quotations for deposit bidding.
5. Introduction of new deposit products with appraisals from various approving chains.
6. systematic filing of dept. documents and various administrative works.

Education

Degrees, certifications, and relevant coursework

Apex College logoAC

Apex College

Masters of Business Administration, Marketing

2007 - 2009

Grade: CGPA of 3.20

Activities and societies: Conducted research on Area Feasibility of New Branch Expansion for Bank of Kathmandu Ltd.

Completed a Masters of Business Administration (MBA) with specialization in Marketing, focusing on advanced marketing strategies and business management principles.

Little Angel’s College of Management logoLM

Little Angel’s College of Management

Bachelors of Business Administration, Marketing

2003 - 2007

Grade: CGPA of 2.36

Activities and societies: Conducted a research on insurance and financial perspective of Small hydropower Electricity in Nepal.

Earned a Bachelors of Business Administration (BBA) with a specialization in Marketing, gaining foundational knowledge in business practices and marketing techniques.

XA

Xavier Academy

10+2, Higher Secondary Education

2001 - 2003

Grade: Second Division

Completed 10+2 education, focusing on higher secondary education with a strong emphasis on academic performance.

SS

St. Augustine’s School

ICSE, Secondary Education

1999 - 2001

Grade: First Division

Achieved Indian Certificate of Secondary Education (ICSE), demonstrating proficiency in various subjects at the secondary level.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Nepal

Authorized to work in

Salary expectations

20k-30k USD

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