At TNQ Tech, I administer Jira projects and spaces, maintaining custom fields, workflows, issue types, and screens. I standardized processes across 60+ projects and manage secure access for users across multiple projects.
I also audit inactive accounts and optimize Jira storage by identifying unused projects, attachments, and configurations. These efforts freed up 15–20% of licenses and reduced storage usage by 20–25%.
As a Senior Analyst at TNQ Tech, I designed Power BI and Tableau dashboards for KPI and operational reporting, and automated reporting workflows to reduce manual effort. My project work includes interactive Power BI dashboards for Wiley, Elsevier, and Operation.

