At Cognizant Technology Solutions, I developed and maintained Power BI dashboards for daily reporting across onboarding and compliance processes. I built DAX measures to track productivity, SLA performance, and completed and pending volumes.
I also used Power Query to prepare operational data and validated reporting outputs by reconciling discrepancies and investigating their causes. My reports consolidated operational data and improved the consistency of management reporting.
At Quotient Technology, I developed Power BI reports and Excel dashboards for campaign activity, workload, and SLA monitoring. I also standardized templates and automated validation steps, contributing to a 25% reduction in insertion-order processing turnaround time.

