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Samuel Ukaegbu

@samuelukaegbu

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Data & Business Analyst turning complex data into actionable insights for financial services.

Nigeria

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What I'm looking for

I’m looking for a Data Analyst/BI role where I can build automated dashboards, run SQL/Python-driven analysis and ETL pipelines, and partner with stakeholders to improve accuracy, efficiency, and customer outcomes in financial services.

I’m a Data Analyst & Business Analyst with 11+ years of experience across financial services, pension administration, business intelligence, IT, and process optimization. I turn complex datasets into actionable insights that stakeholders can use to make faster, better decisions.

In my recent roles, I’ve delivered measurable impact—improving pension benefit validation and computation accuracy by 70%+, designing automated dashboards that reduced manual reporting by 40%, and improving reporting reliability by 30% through ETL and data consistency work. I also presented insights to support management decisions on client payouts and compliance improvement.

I combine analytics with stakeholder-focused delivery. I gather requirements, document BRDs and user stories, build KPI frameworks, and create self-service analytics that reduces ad-hoc requests (60%) while translating complex data into simple visuals for non-technical teams. I’ve also led workflow streamlining to reach 100% compliance and strengthened customer outcomes (95% retention).

I’m energized by building pipelines, automating refreshes, and using SQL, Power BI, Python, and DAX to produce dashboards and reporting systems teams can trust. My approach is disciplined analysis, clear communication, and continuous improvement of accuracy, efficiency, and customer experience.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst / Benefit Officer

Current

Oak Pensions Limited

Nov 2024 - Present (1 year 5 months)

Performed pension benefit validation and computation, improving accuracy by 70%+. Designed automated dashboards to track benefit processing speed, reducing manual reporting by 40% and improving reporting reliability by 30% through ETL.

SQL Python ETL Power BI DAX Data Pipelines Data Modeling Performance Dashboards Data Quality

Current

Power BI Specialist

Current

Young Professionals Forum

Aug 2022 - Present (3 years 8 months)

Built centralized Power BI dashboards that replaced 10+ Excel files, improving data reliability. Created self-service KPI dashboards for quarterly strategy reviews and reduced ad-hoc report requests by 60%.

Power BI DAX Power Query Dashboarding Data Visualization Self Service Analytics Data Modeling Excel

Customer Service & Methods Analyst

Access Pensions

Dec 2022 - Oct 2024 (1 year 10 months)

Resolved customer escalations using root-cause analysis to achieve 95% retention and streamlined workflows to reach 100% compliance turnaround time. Led requirements for digital forms and improved data capture accuracy by 35%, while automating monthly reporting to save 10+ hours weekly.

Power BI Power Query DAX SQL Requirement gathering Process Mapping Root Cause Analysis Workflow Automation

Business Intelligence Analyst

First Guarantee Pension Limited

Jan 2019 - Nov 2022 (3 years 10 months)

Improved business development efficiency by 50% through process optimization and built advanced Power BI models with complex DAX measures for management reporting. Analyzed cross-system datasets to improve benefit disbursement by 20% and reduced error rates by 40% through large-scale data recapture.

Power BI DAX SQL Server Data Modeling ETL Data Recapture BRD & User Stories Data Analysis

Business Analyst & Biz Dev

First Guarantee Pension Limited

Jan 2018 - Dec 2018 (11 months)

Delivered 20% revenue growth by identifying high-value opportunities and improved client retention by 50% via streamlined onboarding processes. Conducted market analysis to support expansion into new territories and built partnerships to increase market footprint.

Business Development Market Research Partnership Development Client Onboarding Client Retention Process Optimization Stakeholder Management CRM Tools

Data Analyst

First Guarantee Pension Limited

Jun 2014 - Dec 2017 (3 years 6 months)

Analyzed structured and unstructured data to identify actionable insights and built interactive dashboards for senior management. Implemented data cleanup pipelines to improve data quality by 45% and optimized reporting workflows to increase office efficiency by 30%.

SQL Power BI Data Cleaning KPI Design Dashboarding Data Modeling Data Quality