Open to opportunities

Chigozie Egerue

@chigozieegerue

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Data analyst skilled in SQL, Power BI, Tableau, R, and Azure.

Nigeria

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What I'm looking for

I seek a data-focused role where I can apply SQL, BI tools, and Azure to solve business problems, grow technically, and contribute to data-driven decisions.

I am a data analyst with hands-on experience in SQL, R, Power BI, Tableau, and Microsoft Azure, focused on turning complex datasets into actionable business insights. I have delivered analytical projects—like a rider bikeshare study and a COVID-19 layoffs analysis—where I performed data cleaning, transformation, visualization, and generated recommendations to improve retention and reveal economic impact.

In professional roles I processed and reconciled financial contributions, improved data accuracy and operational efficiency, and supported customers by resolving pension-related issues. I hold data analysis certificates from ALX Academy Africa and the Google Data Analytics Professional Certificate, and I combine technical skill with practical business experience to support data-driven decisions.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Stanbic IBTC Pension Managers

Sep 2023 - Mar 2024 (6 months)

Handled client inquiries on pension accounts and contributions, resolved escalations, and collaborated with internal teams to improve customer satisfaction and retention.

Customer Service client support Communication Data Entry

Contributions and Collections Analyst

Stanbic IBTC Pension Managers

Mar 2022 - Mar 2024 (2 years)

Processed and reconciled monthly pension contributions, reducing errors and ensuring regulatory compliance; generated analytical reports on contribution trends to support operational improvements.

SQL Excel Reporting Power BI Data Validation Regulatory Compliance