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Samuel Bjorklund

@samuelbjorklund

Software Engineer II at Intuit building agentic AI tools for marketing workflows and a secure sandbox for external AI providers.

United States

Message

At Intuit, I build and deploy agentic AI tooling that supports marketing workflows. I work directly with business leads to turn workflow bottlenecks into product requirements.

I also serve as a technical escalation lead with external engineering teams at Adobe, resolving API integration bottlenecks for enterprise marketing campaigns.

At Intuit, I designed and shipped a secure developer sandbox using a reverse tunnel proxy, so teams could test with external AI providers without exposing local infrastructure.

Previously, I contributed to the Amazon One touchless payments system through research and international release, and led production error-handling work for Amazon Subscribe & Save. At Datel Systems, I managed client project delivery and delivered digital training programs that reduced post-deployment support tickets.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer II

Current

Intuit

Jan 2025 - Present (1 year 9 months)

Build and deploy agentic AI tooling supporting 10+ marketing workflows, partnering with non-technical business leads to translate workflow bottlenecks into product requirements. Serve as technical escalation lead with external engineering teams at Adobe, resolving API integration bottlenecks and ensuring reliable delivery for enterprise-wide marketing campaigns.

AI Agentic AI LangGraph MCP A2A LLM APIs REST APIs Python TypeScript Go Java Kotlin NodeJS AWS Docker Technical Documentation Requirements Gathering Cross Organizational Coordination

Forward Deployed Engineer

Amazon

Jul 2021 - Apr 2024 (2 years 9 months)

Served as a Tier-1 technical point of escalation, providing org-wide crisis management for enterprise customers and maintaining 99.9% SLA compliance. Contributed to the Amazon One touchless payments system from initial research through international release, coordinating with cross-functional teams and deploying systems across 3 global regions.

AWS EC2 S3 Lambda IAM Cloudwatch Docker Python TypeScript Go Java Kotlin NodeJS Crisis Management SLA Compliance Cross functional Coordination

Technical Account Manager & IT Solutions Lead

Datel Systems

Nov 2018 - Jan 2021 (2 years 2 months)

Department head managing consumer-facing marketing relationships alongside cybersecurity and system installation responsibilities for enterprise clients. Owned full-cycle client project delivery including conceptualization, design, technical documentation, training, and release.

Cybersecurity Network Installations Technical Documentation Training Delivery Customer Relationship Management Project Management