Seeking a role in Customer Support, Chat, or Cold Calling that blends my real estate platform expertise with a high energy focus on growth. I aim to join a service driven team and deliver measurable gains in retention, sales conversions, and workflow optimization.
Samuel Apeh
@samuelapeh
I'm a skilled, motivated VA with the strengths to excel in various roles. I provide exceptional support to contribute to any organization's success
What I'm looking for
I am a results-driven Virtual Assistant with cross-industry experience in real estate, banking, hospitality and IT support, delivering reliable data entry, platform management and client communication using tools like MLS, Zillow, Redfin, Rabbu and RentCast. I consistently generate leads, manage accounts, and support operations to improve retention and drive data-informed decisions.
My background includes roles as a transaction officer, hotel manager and IT support intern, plus ongoing volunteer work with the Lagos Food Bank Initiative where I coordinate outreach logistics and distributions. I bring strong attention to detail, communication skills, customer service orientation and the ability to adapt priorities to meet business needs.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Suede Buffalo LLC
Feb 2023 - Present (3 years)
Provided data entry, real estate platform management (MLS, Zillow, Redfin, Rabbu, RentCast), market research, and client communication to support operations and decision-making for real estate clients.
Volunteer
Lagos Food Bank Initiative
Jan 2021 - Present (5 years 1 month)
Collected, sorted, packed and distributed food and clothing donations, participated in weekly feeding programs and community inspections to support outreach to vulnerable beneficiaries.
Transaction Officer
GTCO
Jul 2023 - Jan 2025 (1 year 6 months)
Generated leads, managed and nurtured account owners, handled account openings and activations, and processed/validated loan access to grow and retain the bank's portfolio.
IT Support Officer
GBFoods Africa
Jan 2023 - Apr 2023 (3 months)
Installed and configured systems, monitored networks, provided technical support and troubleshooting for hardware and software issues, and set up user accounts during a technical internship.
Hotel Manager
Rockwell Suites
Oct 2021 - Sep 2022 (11 months)
Planned and managed daily hotel operations, controlled expenses and inventory, recruited and evaluated staff, and organized schedules to ensure service quality and operational efficiency.
Education
Degrees, certifications, and relevant coursework
Ajayi Crowther University
Bachelor of Science, Business Administration
BSc in Business Administration expected/completed in 2025.
National Youth Service Corps
Certificate of National Service, National Service
Completed the Certificate of National Service in 2022 as part of mandatory service.
The Federal Polytechnic, Ilaro
Higher National Diploma, Public Administration
Higher National Diploma (HND) in Public Administration completed in 2020.
Macquarie University
Professional Certificate, Organizational Behaviour
2020 - 2020
Completed Organizational Behaviour: Know Your People course in 2020.
University of Virginia
Professional Certificate, Public Policy
2020 - 2020
Completed Public Policy Challenges of the 21st Century course in 2020.
The Federal Polytechnic, Ilaro
Ordinary National Diploma, Public Administration
Ordinary National Diploma (OND) in Public Administration completed in 2016.
McRoyal College
West African Senior School Certificate, Secondary Education
West African Senior School Certificate obtained in 2012.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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