Open to opportunities

Samrendra Kumar

@samrendrakumar

Message

Aspiring web developer with experience in teaching and customer support.

India

Message

What I'm looking for

I am looking for a role that fosters growth, creativity, and collaboration.

I am a dedicated and passionate individual pursuing a BCA from North East Christian University, with a strong foundation in web development and customer service. My experience as a VIP Manager in the iGaming industry has honed my skills in managing user data, processing transactions, and resolving customer queries efficiently. I am fluent in both English and Hindi, which allows me to communicate effectively with a diverse clientele.

In addition to my managerial experience, I have spent over three years teaching young students, which has enhanced my ability to convey complex concepts in an understandable manner. My technical skills include proficiency in HTML, CSS, JavaScript, and the MERN stack, demonstrated through various projects such as creating clones of popular applications like Netflix and Spotify. I am eager to leverage my skills in a challenging role that allows for growth and innovation.

Experience

Work history, roles, and key accomplishments

Social Internship

Parijat Academy

Dec 2022 - Present (2 years 6 months)

Taught children about computer programming. Introduced about projects related to coding.

Programming Teaching Education Curriculum Development

Tutor

Private Tutoring

Provided private tutoring services for students in classes 1-5. Developed teaching materials and tailored lessons to individual student needs. Accumulated over 3 years of experience in elementary education.

Teaching Curriculum Development

VIP Manager

Igaming-Betting Company

Managed VIP customer interactions, processing deposits and withdrawals. Handled back office operations including ticket creation, user data analysis, and payment approvals. Resolved customer queries efficiently, utilizing tools like Adminka and Jira.

Customer Service Payment Processing Data Analysis Back Office Operations Ticketing Adminka Jira English Hindi

Core Java Intern

Autodesk

Nov 2021 - Present (3 years 7 months)

Focused on Core Java Concepts. Gained experience in Object Oriented Programming.

Object Oriented Programming Programming Java Programming Software Development Backend Development

Education

Degrees, certifications, and relevant coursework

North East Christian University

BCA, Computer Applications

2021 - 2024

Grade: 71%

Pursued a Bachelor of Computer Applications degree from 2021 to 2024. Studied core concepts in computer applications and achieved a percentage of 71%.