At Micropoint Computers, deployed at LTIMindtree, I implement Microsoft Intune and Windows Autopilot for device enrollment and user onboarding, integrated with Azure AD. I also manage endpoint compliance policies, security configurations, and application deployments.
I lead and guide technical support teams, resolve incidents through ServiceNow, and support Windows, macOS, and Ubuntu Linux environments. On LTIMindtree’s eLTI-to-eMT domain migration, I helped coordinate the transition, including email and Active Directory synchronization; my printer troubleshooting workflows reduced operational disruptions by 15%.
