At Bleadmedica Oy, I provided day-to-day IT support and troubleshot Windows computers, software, hardware, and peripheral devices. I also assisted with network and Wi-Fi connectivity issues and installed and configured equipment and applications.
At Tampere University, I supported university users with technical problems involving Windows devices, Wi-Fi, displays, docking stations, and printers. I helped with login issues and device setup, and explained solutions in clear, practical language.
As an AI Data Training Project Contributor, I reviewed and corrected data for AI training datasets, following project guidelines and quality requirements. My IT studies at Tredu covered Windows 10/11, Microsoft 365, networking, Linux/Ubuntu, and cybersecurity fundamentals.
