Open to opportunities

Samantha Locklear

@samanthalocklear

Message

Detail-oriented data analyst with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values attention to detail and offers opportunities for growth in data analysis and customer service.

I am a dedicated data analyst with a strong background in data entry and document processing. My experience spans several roles where I have honed my skills in data analysis, quality control, and customer service. At Daida, I excelled as a Data Entry Specialist, where I was responsible for scanning and analyzing documents while ensuring data accuracy and quality control. My commitment to excellence has consistently resulted in high-quality outputs.

Prior to that, I worked at Transperfect Connect as a Data Analyst/Data Entry Specialist, where I focused on accurate captioning and incident response review. My freelance experience as a transcriptionist further developed my attention to detail and ability to work independently. I am currently pursuing an Associate of Arts in Music at Mesa Community College, where I maintain a 4.0 GPA and actively participate in various choirs, showcasing my dedication to both my academic and artistic pursuits.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

Daida

Apr 2020 - Mar 2023 (2 years 11 months)

Scanned and analyzed various documents, ensuring accuracy and completeness. Performed data entry tasks with a strong focus on efficient quality control.

Data Analysis Document Scanning Quality Control Data Entry Document Processing

Data Analyst/Data Entry Specialist

Transperfect Connect

Nov 2019 - Mar 2020 (4 months)

Conducted data entry and analysis of documents, including accurate captioning of photographs and sentence completion. Reviewed incident responses to ensure data integrity.

Data Analysis Data Entry Document Analysis Captions Incident Response

Customer Service Chat/Call Agent

InTouch CX

Feb 2019 - Aug 2019 (6 months)

Utilized customer service databases to identify and provide solutions for customer inquiries. Performed data entry of customer credentials.

Customer Service Database Management Data Entry Customer Support Problem Solving

Freelance Transcriptionist

Rev.com

Aug 2017 - Nov 2018 (1 year 3 months)

Utilized transcriptionist programs to accurately transcribe and caption audio recordings and videos. Ensured high levels of accuracy in all transcription tasks.

Transcription Captions Audio Editing Video Editing High Accuracy

Dishwasher/Busser

Cracker Barrel

Jun 2017 - Aug 2017 (2 months)

Operated dishwasher machinery efficiently to maintain cleanliness standards. Assisted guests by utilizing customer service skills.

Dishwashing Customer Service Teamwork Guest Service

Education

Degrees, certifications, and relevant coursework

Mesa Community College

Associate of Arts, Music

Grade: 4.0

Activities and societies: The Phoenix Symphony Chorus, Mesa Community College Concert Choir, Mesa Community College Jazz Choir

Currently pursuing an Associate of Arts in Music. Recognized with honors including the Phi Theta Kappa Honor Society and President's List for academic years 2023-2024 and 2024-2025.