Open to opportunities

Samantha Chiang

@samanthachiang

Message

Detail-oriented accounts receivable professional with 12+ years improving cash flow.

United States

Message

What I'm looking for

I seek an AR role where I can apply precise payment application, improve cash flow, reduce delinquency, and work within a collaborative, compliance-focused team.

I am a detail-oriented financial professional with over 12 years' experience in accounts receivable, collections, and banking, fluent in English and Spanish. I have a strong track record of accurate payment application, AR ledger maintenance, reconciliations, invoicing, audits, and month-end reporting.

At Bank of America I applied client payments in a system with no reversal capability and used Merlin Teller to manage accounts and maintain ledger accuracy, while collaborating to meet month-end deadlines and ensure compliance. As a Store Manager/Collections Specialist I directed daily financial operations, recovered delinquent accounts, performed regular audits, and supervised teams to maintain accurate financial reporting.

I seek to bring proven expertise, reliability, and strong client-relationship skills to an accounts receivable role where I can continue improving cash flow, reducing delinquencies, and supporting accurate financial operations.

Experience

Work history, roles, and key accomplishments

Current

Relationship Banker

Current

Bank of America

Mar 2020 - Present (5 years 6 months)

Accurately applied client payments and maintained ledger integrity using ACT and Merlin Teller, resolved account discrepancies, and supported month-end close to improve cash accuracy and customer satisfaction.

Accounts Receivable Merlin Teller Reconciliations Customer Service Ledger Maintenance Month End Close Audit & Compliance

Client Specialist

MAC Cosmetics

Jan 2017 - Dec 2018 (1 year 11 months)

Provided high-volume customer service and sales support, maintained accurate transaction records and inventory controls, and strengthened client communication skills relevant to AR interactions.

Customer Service Inventory Control Sales Support Client Communication Record keeping

Store Manager / Collections Specialist

Payday Money Center

Jan 2012 - Dec 2017 (5 years 11 months)

Managed daily financial operations, led collections and AR processes to recover delinquent accounts, and performed month-end reconciliations and recurring audits to ensure accurate financial reporting.