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Saloni Gupta

@salonigupta7

Product manager at American Express who drove $20M in annual fraud savings and built self-service onboarding and risk data platforms.

India

Message

At American Express, I drove the roadmap for a first-party fraud intelligence platform that generated $20M in annual fraud savings. I also built a corporate customer onboarding flow that cut sales-assisted touchpoints by 95%.

I led work across American Express’s Salesforce onboarding and risk data exchange platforms, including a self-service partner portal that doubled integration throughput. Earlier, I owned delivery of product features for Loan Origination and Management at ThinkandLearnPvtLtd[Byju’s] and translated enterprise requirements into product scenarios at Odessa Solutions Pvt Ltd.

Experience

Work history, roles, and key accomplishments

Current

Senior Analyst-Product Management

Current

American Express

Jan 2023 - Present (3 years 10 months)

Built self-servicedigital onboarding flow for corporate customers, cutting sales-assisted touchpoints by 95% and targeting $30B+ in cumulative billing. Drove automation of large market onboarding lifecycle, generating $100M in annual savings.

Salesforce Product Management Roadmapping Power BI Google Analytics SQL Figma Jira Agile Scrum A B Testing KPI Frameworks Stakeholder Management Data Exchanges API Integration Fraud Detection Real time Dashboards

Project Analyst

Think and Learn Pvt Ltd

May 2022 - Nov 2022 (6 months)

Owned end-to-end delivery of product features for Loan Origination and Management verticals. Collaborated with design, engineering, and business teams to ship 12 features across 2 systems.

Product Management Agile Stakeholder Management Cross Functional Collaboration

Associate Business Analyst

Odessa Solutions Pvt Ltd

May 2021 - May 2022 (1 year)

Translated 50+ enterprise business and user requirements into end-to-end product scenarios across 10+ client discovery sessions, resulting in 13 features shipped across 27 user stories. Mentored peers on product module knowledge and release standards.

Business Analysis Product Scenarios Client Discovery Mentorship Release Management