Open to opportunities

Salma Mutia

@salmamutia

Personal Assistance berpengalaman mengelola sosial media, analisis KOL, dan laporan data untuk mendukung strategi digital marketing.

Zimbabwe

Message

What I'm looking for

Saya ingin bergabung di tim yang menghargai kreativitas dan data. Saya siap mengelola social media, menyusun content plan, melakukan riset KOL/audiens, serta membuat laporan yang membantu keputusan kampanye.

Saya adalah ibu rumah tangga yang aktif bekerja secara daring dan tertarik terjun ke dunia digital marketing maupun management. Saya terbiasa mengelola sosial media, menyusun content plan, merekap data, serta membuat laporan harian agar pekerjaan tim tetap terarah dan terukur.

Saya berpengalaman sebagai Admin dalam customer management dan monitoring pesanan, termasuk mengonfirmasi pesanan dan menjadi penghubung komunikasi antara customer dan artist. Sebelumnya saya juga bekerja sebagai KOL Analyst, melakukan riset dan identifikasi KOL di berbagai platform (instagram dan tiktok), menganalisis performa, menyusun database, serta membuat laporan evaluasi hasil campaign.

Di sisi konten, saya menjadi Content Planner yang melakukan riset tren, riset audiens, dan analisis kompetitor, lalu menyusun kalender konten. Saya mengembangkan konsep, menyusun konten brief, dan mengevaluasi performa konten—dengan gaya kerja yang teliti, komunikatif, dan cepat belajar di tim kreatif.

Experience

Work history, roles, and key accomplishments

Current

Admin Sales

Current

Rekam Rindu

Jan 2025 - Present (1 year 6 months)

Responded to incoming messages with fast turnaround, processed orders, and input order data into Google Sheets.

Messaging Sales Administration Order Processing Google Sheets Data Entry Communication Monitoring

Current

Content Planner

Current

HABIM TV

Jan 2024 - Present (2 years 6 months)

Planned and developed content by researching trends, audiences, and competitors, then built content calendars and briefs and evaluated content performance.

Content Planning Trend Research Audience Research Competitor Analysis Content Briefing Performance Evaluation Canva

KOL Analyst

Saza Tiung

Jan 2023 - Jan 2025 (2 years)

Conducted KOL research and identification across Instagram and TikTok based on target audiences and brand campaigns, and evaluated campaign performance.

Influencer Research Instagram TikTok Audience Targeting Campaign Analysis Database Management performance reporting Data Analysis

Admin Customer Management

Hareurin Studi

Jan 2022 - Jan 2023 (1 year)

Confirmed customer orders and updated Etsy work status on a regular basis, acting as the communication bridge between customers and artists.

Etsy Order Management Customer Communications Data Reconciliation Reporting Google Sheets Administrative Support

Admin & Customer Ops

Hareurin Studi

Jan 2022 - Jan 2023 (1 year)

Mengelola manajemen pelanggan dan monitoring pesanan toko Etsy, termasuk konfirmasi pesanan serta pembaruan status pekerjaan secara berkala. Berperan sebagai penghubung komunikasi antara customer dan artist.

Customer Service Order Management Etsy Data Rekap Reporting

Education

Degrees, certifications, and relevant coursework

University of Garut

Bachelor of Education (S1 PAI), Faculty of Education (S1 PAI)

2018 - 2022

Activities and societies: Active during school through KOL research, sponsorship, and media partner support for campus and organization events.

Completed S1 PAI in the Faculty of Education at University of Garut from 2018 to 2022. While studying, conducted KOL research and supported sponsorship/media partnership activities for campus and organization events.

University of Garut

S1 PAI, Faculty of Education (PAI)

2018 - 2022

Activities and societies: Conducted KOL research, handled sponsorship, and served as media partner for campus/organization events.

Studied in the Faculty of Education (S1 PAI) at University of Garut from 2018 to 2022. During school, conducted KOL research, sponsorship, and media partner activities for campus and organization events.