Open to opportunities

Sally Crabbe

@sallycrabbe

Restorative mediator and compliance/fraud specialist who closes legal exposure gaps by turning AML/KYC requirements into operational systems.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can translate AML/KYC and regulatory requirements into operational systems, preempt fraud and regulatory gaps, and resolve disputes with structured, multi-party outcomes that reduce real risk.

I resolve what others escalate. I close the loop between legal exposure, operational risk, and human conflict in ways most compliance professionals aren’t equipped to do alone, especially where multi-jurisdictional and legal language complexity creates gaps.

I build the infrastructure that protects platforms before regulators or bad actors find the gaps first. I translate regulatory requirements into operational systems through AML/KYC and customer due diligence, sanctions screening, and SAR/STR reporting, supported by disciplined policy and SOP development.

In government and banking roles, I delivered measurable fraud and compliance outcomes: I designed and implemented a document specimen bank that reduced visa fraud by 90% and improved resolution throughput by 50% year over year. I also grew a corporate client portfolio from GHS 1.9M to GHS 32.5M within nine months while maintaining a clean KYC/CDD record with zero regulatory infractions.

Today, I extend that same risk-to-resolution approach as a Restorative Mediator, reducing early-stage student absenteeism by 80% across the SHIFT youth truancy program through structured restorative intervention and parent coaching. I conduct intake risk assessments, draft settlement agreements with clear terms and accountability, and facilitate multi-party sessions to move people from entrenched positions to sustainable solutions.

Experience

Work history, roles, and key accomplishments

Current

Restorative Mediator

Current

The Katallasso Group

Aug 2023 - Present (2 years 10 months)

Reduced early-stage student absenteeism by 80% across the SHIFT youth truancy program through structured restorative intervention and parent coaching. Conducted intake risk assessments, facilitated multi-party sessions with schools and families, and drafted settlement agreements with clear terms and accountability.

Case Planning Drafting Settlements Stakeholder Management Risk Mitigation

Program Assistant

Government of Canada (IRCC)

Nov 2017 - Aug 2022 (4 years 9 months)

Designed and implemented a document specimen bank that reduced visa fraud by 90% in a regional high-volume processing environment, adopted as a program model. Applied root-cause analysis and fraud pattern recognition to improve resolution throughput by 50% year over year and authored and maintained SOPs to standardize processes.

Document Analysis Identity Verification Root Cause Analysis Risk Assessment SOP Development

Corporate Banking Officer

United Bank for Africa Ltd.

Mar 2016 - Oct 2017 (1 year 7 months)

Grew the corporate client portfolio from GHS 1.9M to GHS 32.5M within nine months (17-fold increase) while maintaining full KYC and Customer Due Diligence compliance. Performed credit risk analysis and negotiated commercial terms, working across the three lines of defense to integrate risk controls across origination, monitoring, and internal audit review.

KYC Customer Due Diligence Credit Risk Analysis Loan Restructuring Regulatory Compliance Commercial Negotiation Risk & Controls

Retail Banking Officer

Bank of Africa Ltd.

Jan 2009 - Aug 2014 (5 years 7 months)

Conducted PCI DSS compliance assessments and maintained rigorous checklist adherence across retail banking operations. Performed KYC due diligence and contract reviews for high-net-worth onboarding, achieving an 80% loan repayment recovery rate through proactive relationship management and contributing to the launch of Elite Banking by training and mentoring staff.

PCI DSS KYC Contract Review Relationship Management Loan Repayment Recovery Mentoring

Social & Support Worker

Family Circle Ltd.

Jun 2006 - May 2008 (1 year 11 months)

Developed structured educational activities for adults with learning difficulties at Edinburgh resource centers and created supportive environments for elder care. Coordinated supportive programming to help participants benefit from consistent, tailored support services.

Learning Support Elder Care Support Resource Coordination Supportive Care Environment Design Program Support