At Amazon Development Center, I analyze merchant and customer data to identify fraud patterns and anomalies, improving detection efficiency by 20%.
I also investigate escalations and compliance issues, reducing repeat incidents by 15%, and maintain Excel reports tracking operational KPIs.
At Federal Bank, I analyzed KYC and transaction data to identify discrepancies and support fraud risk mitigation. I also automated Excel reporting to reduce manual effort.
At Tech Mahindra, I built Excel reports and dashboards for delivery KPIs and performed root cause analysis on delivery failures. On personal projects, I created fraud analysis reports with Excel and SQL and designed an Operations KPI Dashboard in Power BI.

