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Saiyam Maunik Masalia

@saiyammaunikmasalia

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Aspiring data analyst with a strong foundation in data science.

United States

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What I'm looking for

I seek a collaborative environment that fosters growth and innovation in data analytics.

I am currently pursuing a Master of Engineering in Computer Science at Oregon State University, building on my Bachelor of Engineering in Computer Engineering from the University of Mumbai. My academic journey has equipped me with a robust understanding of data analysis, programming, and database management, which I have applied in various projects and internships.

As a Data Science and Business Analyst Intern at The Sparks Foundation, I developed a Simple Linear Regression model that achieved over 95% accuracy in predicting academic performance. This experience, along with my role as a Student IT Technician at Oregon State University, has honed my technical skills and problem-solving abilities, allowing me to effectively resolve technical issues and improve service delivery.

In addition to my technical expertise, I have demonstrated leadership and organizational skills through my involvement in the National Service Scheme, where I led initiatives that garnered significant community engagement. I am passionate about leveraging data to drive insights and support decision-making in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

Current

Student IT Technician

Current

Oregon State University UITSD

Jun 2024 - Present (1 year 6 months)

Resolved technical issues for 30+ users weekly across faculty, students, and alumni via remote support and phone troubleshooting. Achieved a 90% first-call resolution rate, reducing ticket backlog and contributing to a 30% improvement in SLA adherence for escalated issues. Collaborated with senior technicians to troubleshoot complex problems, consistently earning positive user feedback for clear c

Technical Support Troubleshooting Customer Service SLA Management Communication Problem Solving ServiceNow Microsoft Office Suite Ticketing Systems

Member

National Service Scheme (NSS)

Aug 2021 - May 2023 (1 year 9 months)

Led a team in planning and organizing the college's Independence Day Celebration, gathering 200-300 people to attend the event in person right after the COVID-19 Unlock. Coordinated Blood Donation Drive at Vasai (Mumbai) Railway Station, managing to secure 350 donations in a few hours, surpassing the previous year's record by 15%. Orchestrated a week-long leadership development camp for 50 high sc

Event Planning Team Leadership Project Coordination Community Engagement Public Speaking Communication Organizational Skills Data Collection Survey Design

Data Science and Business Analyst Intern

The Sparks Foundation

Sep 2022 - Sep 2022 (0 months)

Built a Simple Linear Regression model to predict academic performance using “study time” as the key predictor. Achieved 95%+ accuracy and delivered recommendations to optimize study resource allocation based on performance trends.

Data Analysis Machine Learning Python Data Visualization Statistical Analysis Recommendation Systems

Education

Degrees, certifications, and relevant coursework

Oregon State University

Master of Engineering, Computer Science

Pursued advanced studies in Computer Science, focusing on specialized topics and research within the field. Engaged in rigorous coursework and projects to deepen understanding and expertise.

University of Mumbai

Bachelor of Engineering, Computer Engineering

Completed a comprehensive curriculum in Computer Engineering, gaining foundational knowledge and practical skills. Participated in various academic and extracurricular activities.