saisurya kothapally

Advocated the onboarding survey flow to enhance user experience and interface, tailored for B2C, consumer-facing skin products. Explored aligning business goals and user needs to design for complete user journeys, including edge cases. Tracked 1,000 subscriptions in just two months through a strategic, conversion-focused redesign.

Contributed a pivotal role in conceptualized the product from 0 to 1, guiding it from concept to successful launch. Collaborated with Product Managers and AI Developers to implement best practices, enhancing the AI user experience.

Balanced intuitive user experiences for proposal generation and AI chatbot features, enhancing usability metrics by 30% and streamlining workflows. Campaigned and expedited high-fidelity prototypes, boosting user satisfaction by 40% in opportunity identification processes.

Boosted user engagement by 25% through development and implementation of responsive, intuitive UI designs for Payment Security features on Synchrony Financial's consumer-facing web and mobile platforms. Translated and presented user-centric design strategies in an Agile environment which recorded a 32% increase in customer satisfaction.

Grade: 4.0 GPA

Focused on User Experience (HCI) principles and practices. Achieved a perfect GPA of 4.0, demonstrating strong academic performance in the field.

Studied Information Technology, gaining foundational knowledge in various aspects of technology. Completed the program in Hyderabad, India.