Saim Syed

As a Sales Ops Administrator at Cisco Meraki, I play a pivotal role in streamlining sales operations and ensuring exceptional support for international sales representatives. My daily responsibilities include:

Monitoring and responding to sales inquiries with a 15-minute SLA to maintain high service standards.

Supporting the Sales team in processing quotes, obtaining discount approvals, and rout

• Spearheaded the recruitment process for both technical and non-technical roles across India, Canada, and the US.
• Utilized multiple job boards and LinkedIn Recruiter to source top talent effectively.
• Collaborated with hiring managers to understand staffing needs and align recruitment strategies accordingly.

• Headhunt IT, Non-IT and Engineering professionals in the Aerospace, Pharmaceutical, Retail, Financial, and other industries.
• Perform full cycle recruiting for a variety of specialized careers in the engineering and IT fields, including Software Engineers, Developers, Electrical/Mechanical/Project/Test Engineers, etc.
• Reach out to an average of 100 candidates a day through cold-calling, socia

• Worked in the capacity of a Recruiter with expertise and knowledge to compete with stressed fast paced environment for Globally Known Clients for a number of verticals including Financial Services, Healthcare Services, IT Services.
• Clientele included: Implementation Partners such as Tech Mahindra, Wipro and Infosys.
• Reviewed company policies and procedures with applicants, qualified candida

• Sourced and screened qualified candidates for various positions including Administrative / Executive Assistants, Business/Financial Analysts, Project Managers, Technical Writers, Network Admin / Engineers, Customer Support Representatives and Desktop Support Techs.
• Created, maintained and presented pipelines of applicable candidates to Senior Recruiters responsible for specific requisitions.

Purchasing of all kind of material, Office Supplies, Services for Netlink and its international clients.
Searching at least three quotes with proper bid specifications, negotiation and quality control , analyzing quotes, issuing the Purchase Orders to the best quote on the basis of time, money and product quality, Follow-Ups, Proper delivery of wanted product and receiving. Resolving the purchas

Auditing and Barging of all kind of calls related to the process as per the quality parameters, to reduce errors and increasing call quality for the increasing sales and better production of process.
Giving proper feed backs and spread sheets to the executives which helps calling agents to their reduce errors and improve quality of calls.

Auditing and barging of all types of calls as per the process quality parameters to reduce errors and enhancing quality for the better production of process.
Giving proper feed backs and spread sheets to the executives which helps to reduce errors

Taking supervisor calls for the quality closure of the call, and taking feed back sessions to improve the sales of the particular assigned process.

Dec 2021