Saikrishnan K

Contributed to the design and implementation of a Grafana Cloud monitoring and observability platform, improving visibility across application workloads, infrastructure metrics, and logs. Collaborated with cross-functional teams to define telemetry and alerting requirements and managed work-item tracking in Azure DevOps.

Administered hybrid Windows Server and Azure environments supporting 500+ users, cutting incident resolution time by 15% through PowerShell automation and ITIL-based incident response. Supported Azure Firewall configuration and automated operational tasks with PowerShell.

Spearheaded Azure cloud migrations using Infrastructure as Code (ARM templates and PowerShell), reducing deployment time while enforcing RBAC and Azure Active Directory access policies. Led a 5-member application support team and developed Azure Application Gateway with WAF and integrated Azure API Management.

Delivered technical support for 500+ users, achieving 99.9% application uptime through ITIL best practices. Conducted API testing using Postman and optimized MS SQL databases to improve performance and data accuracy.

Microsoft Certified: Azure Fundamentals (AZ-900) certification.

Master of Information Technology from Vellore Institute of Technology, Vellore, India, completed in 2018.

Web Component Development – Java EE (L1 & L2) certification.

Bachelor of Computer Applications from SRM University, Chennai, India, completed in 2014.