Saher Afshan
@saherafshan1
Credit Collections & Risk Control specialist at CMA CGM, managing a Netherlands-based global business customer portfolio and leading collection strategies.
EstoniaWhat I'm looking for
At CMA CGM, I manage the global business customer portfolio based in the Netherlands. I monitor portfolio performance and use figures to assess productivity and effectiveness while working to reduce credit losses.
I prepare regular MIS reports to assess existing and new creditors, using advanced Excel techniques such as VLOOKUP and PivotTables. I also lead collectors in developing strategies for accounts with credit risks.
Previously, I supervised recovery agencies at Barclays Bank and led a collections and recovery team at United Bank Limited. My work included negotiating settlements, arranging loan and credit card restructurings, and coordinating recovery activity with agencies and lawyers.
Experience
Work history, roles, and key accomplishments
Credit Collections & Risk Control
CMA CGM
Jan 2023 - Present (3 years 9 months)
Managing the global portfolio of business customers in the Netherlands, monitoring performance and quality, and reducing credit losses. Preparing weekly and monthly MIS reports and leading collectors in developing collection strategies.
Supervised international debt recovery agencies to recover overdue debts, negotiated settlements and restructuring agreements, and initiated legal actions against defaulters.
Collection & Recovery Team Lead
United Bank Limited
Jan 2013 - Dec 2016 (3 years 11 months)
Led a team of 9 collectors to minimize delinquencies and net credit loss, arranged restructuring plans and early settlements, and prepared write-off proposals for overdue accounts.
Handled collections and recovery activities for the bank, likely including follow-up with delinquent accounts and coordinating with agencies.
Education
Degrees, certifications, and relevant coursework
Nordec College
CompTIA A+, Information Technology
2023 - 2023
Completed the CompTIA A+ certification in 2023.
Tallinn University
Master of Arts, Business, administration and law
2019 - 2021
Grade: GPA 4.35
Pursued a Master's degree in Social Entrepreneurship with a focus on business, administration, and law, achieving a final GPA of 4.35.
Preston University
Master of Business Administration, Business Administration
2006 - 2008
Earned an MBA from Preston University between 2006 and 2008.
Tech stack
Software and tools used professionally
Availability
Location
EstoniaAuthorized to work in
Salary expectations
Social media
Job categories
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