At LTIMindtree, I provide L2 production support for IBM WebSphere Application Server, Apache Tomcat, WebLogic, and IIS across Development, QA, and Production environments.
I handle incidents and service requests, troubleshoot application and server issues, and perform root cause analysis. My work includes JVM tuning and analyzing logs, thread dumps, and heap dumps.
I also manage application deployments and support clustering, load balancing, and high-availability configurations. These efforts help maintain 99.9% service uptime and SLA compliance.
