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Sadhan User

@sadhanleom

IT Business Analyst bridging business needs and technology through requirements, pro-improvement, ERP implementation, Agile and data-driven delivery.

India

Message

What I'm looking for

I'm looking to use business analysis, ERP implementation, and process improvement skills in a SaaS-driven organization solving real-world business challenges.

IT-focused Business Analyst with 6+ years translating business and stakeholder requirements into BRDs, FSDs, and user stories across software implementation projects, including LMS, school-management ERP, enterprise ERP, and AI/ad-tech platforms. Skilled at requirements engineering, As-Is/To-Be process mapping, Agile backlog management, and UAT coordination in close partnership with engineering, QA, and product teams. Builds dashboards and reporting that drive data-informed decisions, and leads change management and training that accelerate system adoption. Seeking to apply proven analysis and delivery skills in a technology-driven, remote-friendly Business Analyst / Product Analyst role.

Experience

Work history, roles, and key accomplishments

Business Analyst

Sunshine Educational Society

May 2022 - Aug 2026 (4 years 3 months)

BA and Customer Success manager with experience owning end-to-end LMS and School ERP implementations. Skilled in requirements gathering, stakeholder workshops, BRDs/FSDs, As-Is/To-Be process mapping, Agile delivery, UAT, dashboards, and end-user training. Strong at translating business needs into practical solutions while building stakeholder relationships and improving customer outcomes.

Business Analysis Requirements Gathering Business Process Analysis Process Improvement Stakeholder Management Workflow Optimization Gap Analysis Business Requirements Documentation Acceptance Criteria Root Cause Analysis Process Mapping Change Management

Business Analyst

Sandhya Aqua

May 2020 - Apr 2022 (1 year 11 months)

ERP implementation, process analysis, and workflow digitization. Gathered requirements across operations, finance, and logistics, translating 10+ weekly requirements into functional specifications. Mapped As-Is/To-Be supply-chain workflows, conducted gap analysis and UAT, built dashboards, and developed SOPs. Led hiring for 20+ ERP-supporting roles and coordinated cross-functional stakeholders.

ERP Implementation ERP Transformation HR Management Stakeholder Management Cross Functional Team Management Cross Functional Partnership Operational Efficiency

Junior Business Analyst

Absentia VR

Mar 2017 - Feb 2019 (1 year 11 months)

Business Analyst experienced in AI-powered marketing and AdTech platforms, documenting requirements for campaign optimization and audience targeting. Created user stories, use cases, and process flows, analyzed campaign data for reporting and product insights, and collaborated with design, engineering, and QA teams. Contributed to sprint planning, backlog grooming, and Agile feature delivery.

Stakeholder Management Cross Functional Team Management Operational Efficiency Data Analysis Requirements Analysis Agile Delivery AI Training