SACHIN RAWAT
@sachinrawat3
I provide technical support and customer service while resolving issues through follow-up.
IndiaWhat I'm looking for
I'm currently supporting customers at EbixCash as a Service Desk professional, providing technical support, resolving problems, and following up with customers to implement mitigation measures.
Previously, I created and proofread digital website content at Bluesaffron, conducting topic research and generating ideas for new content types.
My background also includes front-end website development at Rewire Media and growth hacking at Introtuce. I hold a BCA and an MBA in Finance, and have worked with C, HTML, CSS, JavaScript, MS Word, and MS Excel.
Experience
Work history, roles, and key accomplishments
Service Desk (Help Desk)
EbixCash
May 2023 - Present (3 years 4 months)
Provided technical support and customer service, resolved problems by following up with customers and implementing mitigation support measures.
Content Writer
Bluesaffron
Dec 2020 - Mar 2023 (2 years 3 months)
Conducted thorough research on related topics, generated ideas for new content types, and proofread articles before publication. Also created digital content for the website.
Growth Hacker
Introtuce
Jun 2020 - Sep 2020 (3 months)
Provided online internships to different schools and colleges and promoted the company's product.
Junior Web Developer
Rewire Media
Apr 2018 - Aug 2018 (4 months)
Responsible for front-end development of a website.
Education
Degrees, certifications, and relevant coursework
Graphic Era Hill University
Master of Business Administration, Finance
2019 - 2021
Grade: 86.8%
Completed Post Graduation in MBA Finance with 86.8%.
Himalayan Institute of Technology, Nehru Colony
Bachelor of Computer Applications, Computer Applications
2015 - 2018
Grade: 83.9%
Graduated with a Bachelor of Computer Applications (BCA) with 83.9%.
S.G.R.R, Kalidas rd
12th, General
2013 - 2014
Grade: 63.6%
Completed 12th standard with 63.6%.
K.V.NO.1, Hathibarkala, Salawala
10th, General
2011 - 2012
Grade: 6.8 CGPA
Completed 10th standard with 6.8 CGPA.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring SACHIN?
You can contact SACHIN and 90k+ other talented remote workers on Himalayas.
Message SACHINGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
