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Sabwami DennisSD
Open to opportunities

Sabwami Dennis

@sabwamidennis

Detail-oriented transcriptionist and data-focused professional delivering quality work, customer support, and accurate Excel-based reporting.

Kenya
Message

What I'm looking for

I want to contribute across platforms in a reputable organisation, prioritising quality performance and customer satisfaction. I’m looking for opportunities to continuously learn, grow, and provide excellent services with honesty and integrity.

I’m a freelance transcriptionist currently editing and verifying client audio-visual files by listening carefully and following provided guidelines. I also research technical terms as needed and provide access links, while supporting clients with service-related queries.

Previously, I worked in data entry roles where I read emails, extracted relevant information, and copied it into Excel spreadsheets. I helped maintain reliable internal records, provided daily briefing updates, and presented data to management for use in decision-making. I’m also comfortable working with Microsoft Word, Excel, Access, and PowerPoint to handle and present information.

My background also includes customer-facing and community responsibilities—taking part in product campaigns and direct selling in banking, and serving as a Presiding Officer with duties like organizing polling stations, supervising clerks, maintaining secrecy, and completing result paperwork. Alongside this, I contributed through teaching practice and tutoring, and I continue to bring strong communication, active listening, and detail orientation to every task.

Experience

Work history, roles, and key accomplishments

KB

Sales Representative

Kenya Commercial Bank

Jan 2022 - Dec 2022 (11 months)

Participate in product campaigns and educate customers on bank products. Gather customer feedback and deliver sales targets through direct, one-on-one selling.

IC

Presiding Officer

Independent Electoral and Boundaries Commission

Jul 2022 - Aug 2022 (1 month)

Manage polling station operations, including opening/closing procedures and organizing the station layout. Supervise polling clerks, maintain secrecy, count ballots, complete paperwork, and submit results using the KIMS kit.

II

Data Entry

IEBC Building Bridge Initiative

Dec 2020 - Feb 2021 (2 months)

Copy collected signatures data from hard copy into a soft-copy Excel spreadsheet and verify signatures against the IEBC data system. Use Excel to present data for computation and counter-check personal details for accuracy.

Education

Degrees, certifications, and relevant coursework

Kabarak University logoKU

Kabarak University

Bachelor of Arts in Education, Education (Business & Geography)

Bachelor of Arts in Education at Kabarak University, majoring in Business and Geography, graduating in 2022.

CS

Chesamisi High School

Kenya Certificate of Secondary Education, Secondary Education

Sat for the Kenya Certificate of Secondary Education (KCSE) in 2015 at Chesamisi High School.

NS

Nzoia Sugar Primary School

Kenya Certificate of Primary Education, Primary Education

Sat for the Kenya Certificate of Primary Education (KCPE) in 2011 at Nzoia Sugar Primary School.

Tech stack

Software and tools used professionally

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