Sabrina Zertuche
@sabrinazertuche
Reliable assistant manager with 8 years of customer service experience.
What I'm looking for
With over eight years of experience in retail and customer service, I have developed a strong ability to manage teams and ensure exceptional customer experiences. My journey began as an Area Supervisor at Ross Dress For Less, where I honed my leadership skills by training staff and monitoring sales performance to meet targets. I take pride in creating a welcoming environment for both customers and employees, which I believe is essential for a successful retail operation.
As an Assistant Manager at QuikTrip, I further enhanced my management capabilities by ensuring store safety and organization while supporting my team in their daily tasks. My role as a Supervisor at KIDS EMPIRE allowed me to implement operational procedures that improved efficiency and guest satisfaction. I am passionate about fostering a positive workplace culture and am dedicated to continuous improvement in all aspects of my work.
Experience
Work history, roles, and key accomplishments
Caregiver
Jean Winchell
Apr 2025 - Jul 2025 (3 months)
Assisted with daily tasks such as walking, showering, and other personal care activities. Managed monthly schedule for appointments and activities, and purchased daily necessities for the individual.
Assistant Manager
QuikTrip
Dec 2024 - Apr 2025 (4 months)
Managed money accurately and maintained store appearances. Supported and trained employees on operational procedures while enforcing company policies and standards.
Supervisor
Kids Empire
May 2022 - Dec 2024 (2 years 7 months)
Managed daily park operations to ensure a safe and enjoyable experience for visitors. Supervised staff, implemented operational procedures, and addressed guest inquiries and complaints.
Area Supervisor
Ross Dress For Less
Nov 2016 - Apr 2022 (5 years 5 months)
Managed staff to ensure efficient operations and excellent customer service. Monitored sales performance to meet targets and goals, and implemented safety and security protocols.
Education
Degrees, certifications, and relevant coursework
SA Leadership Academy
High School Diploma, Leadership
Completed a program focused on developing leadership skills and preparing for future career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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