Ryan Williams
@ryanwilliams4
Operations support professional delivering reliable client services, logistics, and documentation handling.
United StatesWhat I'm looking for
I’m a Field Support Representative who helps clients run smoothly by supporting operational procedures from printing/scanning/copying to hospitality and phone communication. In my current role at Canon Business Process Services, I’ve successfully operated over 20 client locations and strengthened communication and client relationships through consistent, on-site execution.
Previously, I coordinated large-scale shipping and receiving at Gel-Pak, supporting incoming and outgoing goods through truck unloading, parcel processing, and facility support/repair order handling. Before that, I worked as a Mail Processor, accurately sorting and distributing materials and effectively organizing hundreds of documents while managing the process independently.
Experience
Work history, roles, and key accomplishments
Field Support Representative
Canon Business Process Services
Jul 2024 - Present (1 year 11 months)
Integrated client operational procedures across 20+ locations, providing reliable printing/scanning/copying, hospitality support for corporate events, and professional phone communications. Completed domestic and international shipping requests using UPS and FedEx while improving client relationships.
Shipping & Receiving Coordinator
Gel-Pak
Oct 2020 - Jun 2024 (3 years 8 months)
Supported incoming and outgoing logistics by coordinating truck unloading, parcel processing, and order preparation for facility support and repair work. Improved computer and service request systems knowledge while increasing effectiveness in domestic and international package processing.
Mail Processor
Staffmark
Mar 2017 - Oct 2020 (3 years 7 months)
Processed incoming and outgoing mail, accurately sorting materials to ensure timely, organized distribution. Organized hundreds of documents and managed mail processing independently with consistent reliability.
Education
Degrees, certifications, and relevant coursework
Laney College
2025 -
Enrolled at Laney College beginning July 2025 and continuing currently.
Royal Sunset High School
2012 - 2016
Completed high school education from September 2012 to June 2016.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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