Ryan Herrin

At BelvaAI, I manage a design team delivering AI-driven workflow and agent systems for legal software, with a focus on data protection, security, and responsible design.

I defined information architecture and interaction models with product and engineering teams to support secure, scalable automation. Through user interviews, flow mapping, and human-in-the-loop prototypes, I improved the accuracy and reliability of automated workflows.

Previously at VMware, I delivered cloud security and feedback features for Cloud Console, increasing discoverability by 30% and user satisfaction by 27%. I also redesigned workflows that reduced support tickets by 15% and created reusable interaction patterns for a consistent multi-cloud experience.

My work spans end-to-end UX research and product design, including accessible healthcare platforms, WCAG 2.1-compliant websites, and LawGoat, an AI-powered legal automation platform centered on compliance, data integrity, and user trust.