Open to opportunities

Ryan Bito-on

@ryanbitoon

Message

Hardworking data entry specialist eager to support team goals.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my data entry skills in a supportive team environment, with opportunities for growth and development.

I am a dedicated Data Entry Specialist with a strong passion for organization and accuracy. My experience has honed my skills in data entry, web research, and document management.

Throughout my academic journey, I have developed a solid foundation in data handling, including web scraping, data extraction, and database organization. I pride myself on my attention to detail and commitment to excellence, always striving to exceed expectations in every task I undertake. I am eager to leverage my skills in a full-time data entry role, contributing to team success and achieving company objectives.

Experience

Work history, roles, and key accomplishments

Current

Tier 2 Customer Support Representative

Current

Foundever

Jan 2022 - Present (3 years 5 months)

Resolved escalated customer issues that could not be handled by Tier 1 support, including booking errors, travel disruptions, and refund disputes. Provided detailed documentation and follow-up for each case, ensuring customer satisfaction and issue resolution.

Customer Support Documentation Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

University of Caloocan City

Undergraduate Studies, General Studies

Completed two years of undergraduate studies at the University of Caloocan City. Focused on foundational coursework across various disciplines, preparing for further academic pursuits.

Our Lady of Fatima University

High School Diploma, General Studies

Successfully completed the senior high school curriculum at Our Lady of Fatima University. Gained foundational knowledge across various academic subjects, preparing for higher education.

Camarin High School

High School Certificate, General Studies

Completed the junior high school curriculum at Camarin High School. Built a strong academic foundation in core subjects, including mathematics, science, and humanities.