Open to opportunities

Ruth Yin

@ruthyin

Message

I am a social work graduate skilled in administrative support and program coordination.

Ghana

Message

What I'm looking for

I am seeking a client-focused social work or program support role in a nonprofit or education setting where I can apply administrative, outreach, and case-management skills, grow professionally, and contribute to community mental health and service delivery.

I am a social work graduate with over three years' professional experience delivering administrative support across education, social service, and nonprofit settings. I excel at managing office operations, coordinating documentation, maintaining client records, and supporting program delivery with a client-focused mindset.

I have hands-on experience coordinating logistics for trainings and outreach, organizing community mental health events, and preparing reports and schedules—work that improved program efficiency and stakeholder engagement. As a small-business owner I procured inventory and managed online marketing and sales, sharpening my operations and communication skills while maintaining strict confidentiality and strong Microsoft Office and Google Workspace proficiency.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

Lyne's Hair & Beauty

Jan 2023 - Present (2 years 7 months)

Manage procurement of beauty products from international and domestic suppliers and drive online marketing and sales to grow customer base. Oversee inventory, order fulfilment and customer service while maintaining product quality and confidentiality.

Procurement Supplier Management Online Marketing Inventory Management Customer Service Sales

Program Officer (Intern)

Basic Needs Ghana

Feb 2023 - Jan 2025 (1 year 11 months)

Provided administrative support to project officers and program managers and coordinated scheduling and internal communications. Conducted community mental health education and helped organize stakeholder events and outreach activities.

Administrative Support Community Outreach Mental Health Education Event Coordination Report Writing Scheduling Stakeholder Engagement Data Management

Instructor

Coffee Federation of Ghana

Jul 2023 - Sep 2023 (2 months)

Trained enumerators on coffee business topics, registered and enrolled attendees and captured meeting minutes. Supported community engagement and philanthropy activities during training events.

Training Enrollment management Minute Taking Community Outreach Documentation Stakeholder Engagement

Administrative Assistant

Millennium Promise Alliance

Oct 2021 - Sep 2022 (11 months)

Supported field staff with documentation, data entry and report compilation and coordinated logistics for trainings and outreach programs. Managed appointments, client enquiries and internal meeting coordination to ensure smooth program operations.

Documentation Data Entry Logistics Coordination Scheduling Client Communication Microsoft Office Record keeping

Tutor / Acting Therapist

Hope Foundation Orphanage

Jun 2021 - Aug 2021 (2 months)

Provided tutoring for school-aged children and organized social and psychological development sessions. Temporarily served as an acting child therapist supporting emotional and educational needs.

Tutoring Child Therapy Support Child Development Program Coordination Communication

Social Welfare Intern

Department of Social Welfare and Development

Sep 2020 - Aug 2021 (11 months)

Assisted in processing case files, drafting client reports and participating in client intake interviews and follow-ups. Maintained confidential client records and supported case management workflows.

Case Management Report Writing Data Entry Confidentiality Communication

Administrative Intern

Millennium Promise Alliance

May 2019 - Aug 2019 (3 months)

Organized office files, scheduled appointments and handled incoming calls and emails to support daily operations. Prepared documents, photocopied materials and assisted with basic office administration tasks.

Scheduling document preparation Data Entry Office Administration