Open to opportunities

ruth potts

@ruthpotts

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Detail-oriented administrative professional skilled in office systems, scheduling, and document management.

Zimbabwe

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What I'm looking for

I seek a people-focused administrative role with clear processes, collaboration, opportunities to improve efficiency, and chances to grow my documentation and office-management skills.

I am a detail-oriented administrative professional with strong aptitude in supporting busy offices and ensuring efficient operations. I have hands-on experience with Google apps and Microsoft Office to prepare documents, spreadsheets, and presentations.

My background includes front-desk and secretarial roles where I guided students through paperwork, managed visitor flow, and maintained confidentiality of sensitive information. I consistently prioritize tasks and organize materials to improve staff efficiency.

I have also supported remote teams as a virtual assistant for real estate, using Follow Up Boss and RingCentral to manage calls, scheduling, and transaction documentation. Currently, I work as a medical scribe documenting patient encounters and updating electronic health records accurately in real time.

I bring strong time management, customer service, and administrative support skills, and I seek roles where I can contribute to organized, people-focused operations while continuing to develop my administrative and documentation expertise.

Experience

Work history, roles, and key accomplishments

Current

Medical Scribe

Current

Private Hospital

Jul 2025 - Present (5 months)

Document patient encounters and medical histories accurately in electronic health records, assist physicians by updating charts and test results in real time, and ensure confidentiality and efficient documentation workflow.

Medical Documentation EHR Patient Charting Confidentiality Data Entry Medical Terminology

Virtual Assistant

Real Estate Training

Jun 2025 - Aug 2025 (2 months)

Supported real estate agents with scheduling, calls, listing organization, transaction documentation, and lead follow-ups using Follow Up Boss and RingCentral to maintain data accuracy and timely communication.

RingCentral Scheduling Transaction Coordination Client Communication CRM

Administrative Assistant

University of Southern California

Aug 2023 - May 2024 (9 months)

Guided international students through paperwork and inquiries, organized office supplies and materials to improve staff efficiency, and managed phone and in-person communications for admissions and payment processes.

Google Workspace Microsoft Office Scheduling document preparation Customer Service Office Administration Records Management Time Management

Administrative Secretary

University of Southern California

Jul 2022 - Aug 2023 (1 year 1 month)

Welcomed visitors, processed and distributed incoming mail, maintained confidentiality of student and faculty records, managed office supplies, and assisted in preparing reports and documents for faculty.

Customer Service Confidentiality Report Preparation Records Management Time Management