At Techtheos Technologies, I lead L2 application support for Unilever’s SalesEdge platform, managing a 9-member team and 1,200+ monthly tickets. I use SQL, Excel, and Power BI to monitor KPIs and built operational dashboards that give leadership visibility into application health.
I’ve conducted root cause analysis on recurring issues, coordinated fixes with development and business stakeholders, and validated 13 releases through functional checks and post-release testing. I also rolled out Atlan Cloud for data cataloguing and governance.
Previously, at Comunus Technologies, I led a 9-member SQL development team supporting Tata AIA’s Unit Linked Systems platform. At StackEdge IT Services, I developed and maintained SQL Server objects and reports across Stanford Health Care’s 28+ functional modules.
