At FTP Solutions, I’m establishing a more structured ICT and cybersecurity function across Australian and Canadian operations. I developed the organisation’s first comprehensive three-year ICT and Cyber Security strategy and roadmap, and established an ISO 27001-aligned governance foundation.
I built and configured Microsoft 365 governance and security controls, introduced practical Generative AI governance, and established the organisation’s first formal disaster recovery process. I also introduced structured ITSM practices and strengthened MSP governance across multiple geographies.
At DLA Piper, I led a distributed regional technology function of approximately 50 staff and governed a $20M–$25M annual technology portfolio. I contributed to an 11% reduction in operating expenditure and helped reduce unplanned outages by 22% while maintaining approximately 98% availability across critical systems.
At Edith Cowan University, I led infrastructure responsibilities through a hybrid cloud transition while maintaining service continuity. The transition was associated with approximately 35% lower infrastructure operating expenditure, and subsequent cost optimisation delivered $180,000 in cloud savings.
