Open to opportunities

Rui Santos

@ruisantos

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Experienced financial crime investigator specializing in AML, trust & safety, and complex cross-border investigations.

Portugal

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What I'm looking for

I seek a role leading complex financial crime and trust & safety investigations where I can apply AML/CTF expertise, mentor teams, improve controls, and collaborate with law enforcement.

I am an experienced financial crime investigator with deep expertise in AML, counter-terrorist financing, human trafficking, CSAM, fraud and sanctions investigations. I have led complex SAR/UAR casework, liaised with law enforcement, authored SOPs, and developed training that elevated team capabilities across international, remote-first teams.

My background spans fintech and platform trust & safety roles where I identified sophisticated abuse patterns (synthetic identities, money mules), managed high-risk escalations, and improved internal controls and investigative processes. I bring a detail-oriented, analytical approach and a commitment to compliance, information sharing, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Complex Investigations Officer

Current

Revolut

Oct 2023 - Present (2 years)

Lead in-depth investigations into SARs and complex AML, TF, fraud, sanctions, CSAM, and human trafficking cases; drafted and submitted SARs/UARs and coordinated with law enforcement to mitigate high-risk activity.

AML SAR Drafting Fraud Typologies Risk Assessment

FinCrime Escalations Officer

Revolut

Sep 2022 - Oct 2023 (1 year 1 month)

Assessed escalated PEP and adverse media cases, managed SOF and offboarding workflows, submitted UARs, and authored SOPs while providing training and onboarding support to new analysts.

PEP Screening Adverse Media Offboarding SOP Development Training Case Management

FinCrime Analyst

Revolut

Feb 2022 - Sep 2022 (7 months)

Reviewed alerts and investigated moderate to complex financial crime cases, gathered evidence, assessed multi-channel transaction risk, and designed training to improve analyst accuracy and onboarding.

Transaction Monitoring Risk Assessment Training Delivery Compliance

Trust & Safety Investigator

Airbnb

Mar 2018 - Apr 2020 (2 years 1 month)

Investigated complex safety cases including theft, property damage, narcotics, weapons, CSAM, human trafficking, and fraud; collected evidence, resolved disputes, reported qualifying incidents to law enforcement, and recommended policy improvements.

Trust & Safety CSAM Investigations Dispute Resolution Fraud Investigation Cross Functional Collaboration