At Talkdesk, I advise Sales and Customer Success representatives on building opportunities in SFDC, quotes, and contracts. I also help manage and continuously improve subscription billing.
I ensure prompt, accurate billing and provisioning of customer accounts in Zuora and NetSuite, and respond to customer inquiries about invoices, payments, and contractual obligations through Zendesk.
At Nextconsulting, Lda, I worked across the accounting process using TOC Online, including journal entries, financial statements, accounts receivable and payable, monthly payroll, and financial reports.
At Pinto Castanheira & Miguel Castanheira, SROC, Lda, I worked in accounting and auditing, processing data and preparing audit control tests. My studies in data science and business analytics included hands-on work with Python, SQL, data pipelines, and analytical tools.
