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Rose Ndumbaro

@rosendumbaro

Receptionist at MD Mult Specialised Hospital coordinating patient appointments, records, and front-desk service.

At MD Mult Specialised Hospital, I welcome and assist patients and visitors, manage appointments, and maintain patient records. I also handle phone inquiries and coordinate communication between departments to support smooth front-desk operations.

Previously, I managed office correspondence and records at Uyui Secondary School while preparing lessons and teaching Business Studies. My experience also includes sales at VHeines Corporation and administration at Nkonya Investment Co. Ltd.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

MD Mult Specialised Hospital

Jan 2025 - Present (1 year 9 months)

Welcoming and assisting patients and visitors professionally. Managing appointments, maintaining patient records, and coordinating communication between departments.

Customer Service Appointment Scheduling Record keeping Communication Skills Front Desk Operations

Personal Secretary & Part time Business Studies Teacher

Uyui Secondary School

Aug 2024 - Jul 2025 (11 months)

Managed office correspondence, reports, and documentation. Prepared lesson plans and taught Business Studies, assessing and evaluating student performance.

Office Administration Documentation Lesson Planning Teaching Student Assessment

Sales Executive

VHeines Corporation

Oct 2023 - Mar 2024 (5 months)

Conducted direct marketing activities and built strong customer relationships. Ensured effective customer service delivery and met operational targets.

Direct Marketing Customer Relationship Management Customer Service Sales Reporting

Administrator

Nkonya Investment Co. Ltd

Jul 2022 - Oct 2022 (3 months)

Managed daily office operations and monitored business performance. Handled customer relations, resolved complaints, and supported achievement of organizational KPIs.

Office Management Client Relations Complaint Resolution Performance Monitoring KPI Tracking