Roopesh Arora
@roopesharora
I architect and win complex cloud, workplace, and infrastructure transformation solutions for global enterprises.
IndiaWhat I'm looking for
I've led solution architecture, workplace transformation, and infrastructure services delivery at Accenture, winning major managed-services and application-development opportunities across North America, the Middle East, and other global markets.
My work spans RFIs, RFPs, solution design, sizing, commercials, due diligence, implementation planning, and handover. I’ve won opportunities including a ~$35M end-to-end infrastructure services deal, a ~$20M application-development deal, and a ~$10M dedicated-capacity infrastructure services opportunity.
I bring 22 years of experience across M365, O365, cloud and hybrid infrastructure, data centers, service desk, security, and remote operations. I’ve also managed O365 shared services for 11 clients, delivered global transformation projects, and built enterprise environments using Windows Server, Exchange, Active Directory, VMware, Intune, and security platforms.
Experience
Work history, roles, and key accomplishments
Network Architect V
Kronos Solutions
Sep 2015 - Nov 2017 (2 years 2 months)
Responsible for internal enterprise IT infrastructure and applications including design, deployment, and planning for enterprise-grade applications. Achieved enterprise-wide rollout of Maas360 EMM solution.
Led complete lifecycle of deals, customer interactions, solution design, implementation planning, estimations, and resource planning. Successfully architected multiple deals for remote infra management, including a USA-based telecom client and an Asia-based minerals company.
Senior System Engineer
Fidelity Information Services
Sep 2007 - Jul 2008 (10 months)
Administered local data center and operations site, including Active Directory design and implementation, Symantec Anti-Virus server configuration, and implementation of ticketing system for IT Helpdesk.
Senior Support Engineer
Convergys India Ltd.
Mar 2006 - Jul 2007 (1 year 4 months)
Assisted junior engineers in resolving problems related to Windows 2000/2003, Active Directory, Exchange 2000/2003, Networking, and performance issues. Guided system and network administrators in resolving issues related to Microsoft products.
Technical Support Executive
Grabweb Managed Hosting
Dec 2004 - Mar 2006 (1 year 3 months)
Provided technical support to Grab Web customers worldwide for Windows 2003 server and IIS 6.0, remote IT infra-management for Windows servers, and hosting activities via Plesk Control Panel.
Technical Support Executive
Exl Services
Jan 2004 - Dec 2004 (11 months)
Provided technical support to Dell's customers based in the US for desktops, PDAs, printers, and projectors. Met all metrics and deadlines required for Customer Experience.
Education
Degrees, certifications, and relevant coursework
B.Tech (ECE)
Bachelor of Technology, Electronics and Communication Engineering
Completed B.Tech in Electronics and Communication Engineering in 2003.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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