Rona Mae Torres
@ronamaetorres
I support online marketing, chat moderation, and café operations with adaptable customer-focused experience.
PhilippinesWhat I'm looking for
I've supported online marketing for Plump Faeries and Ramo De Flores, helping businesses maintain their online presence while working remotely.
My experience also includes chat moderation for VOC and freelance moderation work for Cloudflare, where I apply focus, discipline, and clear communication.
Earlier, I worked in kitchen and café roles at Chef's Albert Catering, Black Scoop Café, and FRNK Milk Bar, backed by culinary and pastry arts training.
Experience
Work history, roles, and key accomplishments
Moderated chat interactions for Cloudflare, ensuring community standards and user support.
Online Marketing Staff
Ramo De Flores
Jan 2022 - Present (4 years 7 months)
Managed online marketing activities to drive brand awareness and sales.
Online Marketing Staff
Plump Faeries
Dec 2020 - Dec 2022 (2 years)
Handled online marketing tasks to promote products and engage customers.
Freelance Surveyee
Toluna
May 2022 - May 2022 (0 months)
Completed online surveys for market research purposes.
Chat Moderator
VOC
Nov 2020 - Nov 2021 (1 year)
Moderated chat interactions, ensuring community guidelines and providing support.
Café Staff
FRNK Milk Bar
Nov 2019 - Dec 2019 (1 month)
Worked as café staff, providing customer service and supporting daily operations.
Café Staff
Black Scoop Café
Nov 2018 - Mar 2019 (4 months)
Worked as café staff at the SM North Edsa branch, handling customer service and café operations.
Kitchen Staff
Chef's Albert Catering
Aug 2016 - Aug 2017 (1 year)
Worked as kitchen staff, assisting in food preparation and kitchen operations.
Education
Degrees, certifications, and relevant coursework
International School for Culinary Arts
Certificate, Culinary Arts
2017 - 2017
Completed a certificate in Fundamentals of Pastry Arts in 2017.
AHA (The American Hospitality Academy)
Certificate, Hospitality
2016 - 2016
Completed an online course and passed the TESDA NCT2 certification in 2016.
SKD Academy
Certificate, Culinary Arts
2015 - 2015
Earned a Culinary Certificate from SKD Academy in 2015.
St. Scholastica's College Manila
Associate in Arts, Mass Communication
2012 - 2014
Pursued an Associate in Arts in Mass Communication from 2012 to 2014.
St. Raphaela Mary School
High School Diploma, General Education
Completed high school education at St. Raphaela Mary School in 2012.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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