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Romiel InolinoRI
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Romiel Inolino

@romielinolino

CRM and automation specialist who architected an AI-powered voice receptionist and automated workflows for growing businesses.

Philippines
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At Indie People, I architected the GoHighLevel tech stack for a UK HR consultancy and designed an AI-powered voice agent to serve as a virtual receptionist. I also ensured the systems adhered to UK GDPR.

At My Proposal Specialist, I enhanced Monday.com automation and data architecture, developing workflows and real-time reporting dashboards for government contractor clients. Across my work, I’ve connected business systems and automated processes, including AI-driven lead management at Ohana Tinting and operational integrations for painting companies at Mighty Stack.

Experience

Work history, roles, and key accomplishments

My Proposal Specialist logoMS

Monday.com System Architect & Automation Specialist

Dec 2025 - May 2026 (5 months)

In my role as a Monday.com System Architect & Automation Specialist at My Proposal Specialist, I focused on enhancing automation and data architecture. I engineered advanced workflows and developed real-time reporting dashboards for government contractor clients, which significantly improved their decision-making processes. My work bridged critical operational gaps, ensuring seamless integration a

Ohana Tinting logoOT

Automation Specialist

Nov 2025 - Mar 2026 (4 months)

In my role as an Automation Specialist, I transformed client acquisition and project completion processes by integrating multiple platforms into a seamless automation ecosystem. I implemented AI-driven lead management to automate emails and follow-ups, eliminating manual tasks. Additionally, I created a digital contract pipeline that accelerated client approvals and facilitated targeted outreach c

Indie People logoIP

AI Systems & CRM Architect

Aug 2025 - Dec 2025 (4 months)

In my role at Indie People, I was responsible for architecting the complete GoHighLevel tech stack for a UK HR consultancy. I designed an innovative AI-powered voice agent that served as a virtual receptionist, enhancing client interactions. Additionally, I ensured that all systems adhered to UK GDPR, allowing the company to scale confidently without increasing headcount.

Mighty Stack logoMS

Business System Integration & Automation Specialist

Mar 2025 - Sep 2025 (6 months)

At MightyStack.Tech, I specialized in workflow automation and system integration for painting companies. I leveraged Zapier to seamlessly connect applications and tailored Monday.com with customized boards and dashboards to manage operations end-to-end. By integrating PaintScout for estimating and quoting and Acuity for scheduling, I delivered streamlined, automated processes that reduced manual t

EcomStores.com logoEC

Account Transfer Specialist - Procurement, Retention & Client Success Managemen

Feb 2022 - Mar 2025 (3 years 1 month)

Provide 'Aged Amazon Seller Accounts' to business owners who want to shortcut their Amazon Business growth while protecting their downside...without breaking Amazon's Terms of Service.

• Account Procurement & Due Diligence: Source aged Amazon accounts with clean histories. Verify compliance, ownership, and legal documentation for secure transfers.

• Customer Success Management: Use tools like An

TVM Inc. logoTI

Talent Acquisition Manager

Dec 2020 - Jun 2021 (6 months)

Specialized in sourcing and outsourcing global talent across roles including virtual assistants, sales professionals, managers, and executives.
• Conducted interviews and hiring assessments for applicants across the US, Canada, and the UK, ensuring top-tier talent alignment with client needs.
• Collaborated with brand founders and leadership teams to identify hiring needs and build scalable team s

Cap Swag logoCS

Brand Manager

Sep 2019 - Oct 2020 (1 year 1 month)

• Created and documented the entire operational workflow in Lightspeed Retail, including inventory, POS, fulfillment, and sales reporting systems—driving efficiency and operational clarity across the organization.
• Developed and maintained operational dashboards, automated to-do lists, and visual reporting tools (e.g., performance graphs and KPI trackers) to drive team accountability and data-inf

Upperhand Creative logoUC

Chief Freedom Executive | Sr. Project Manager

Aug 2019 - Dec 2019 (4 months)

• Collaborated directly with the CEO to shape brand strategy and drive business growth as Brand Manager and Sales Consultant
• Built the company’s entire operational platform from the ground up, supporting scalability and efficiency
• Created and implemented CRM and operations management systems using Airtable, ClickUp, and Asana
• Led integration and automation projects to streamline workflows an

FI

B2B Product Procurement Executive

First Look Inc

Apr 2019 - Sep 2019 (5 months)

• Conducted outbound calls and email outreach to suppliers and distributors for wholesale and retail partnership opportunities
• Requested and obtained updated price lists, product catalogs, and bulk order quotes
• Performed competitive price checks and profitability analysis for potential resale products on Amazon and other e-commerce platforms
• Negotiated pricing, shipping terms, and MOQs (Mini

RetailYouUP logoRE

Supply Chain Manager

Sep 2018 - Mar 2019 (6 months)

I landed my first home-based job with RetailYouUp, starting in logistics and shipment management. The role presented significant challenges, but I saw them as opportunities to grow and recognized that my potential is not fixed—it's something I can continually develop. Within six months, I earned two salary increases and was promoted to Logistics Supervisor. In this role, I managed shipment coordin

Qualfon logoQU

Sales Representative

Jul 2017 - Aug 2018 (1 year 1 month)

• Engaging with customers regarding their vehicle radio and online streaming subscriptions;
• Ask discovery questions to make sure we are providing the right subscription package to the customer;
• Provides other options depending on the customers listening preferences;
• Offers alternative solution when appropriate;
• Credit card verification
• Reading disclosure word per word, ensuring that the

DIRECTTV logoDI

Sales Manager | Alorica

Feb 2015 - Jul 2017 (2 years 5 months)

• Promoted from Sales Representative to Supervisor within one year due to strong performance and leadership
• Managed a team of 20+ employees, providing coaching, training, and performance oversight
• Developed sales pitches and coaching materials to improve team effectiveness and conversion rates
• Engaged with customers to recommend tailored satellite TV, internet, and phone bundles (Double Play

Swann Communications logoSC

Technical Support Representative | Global Sky Full Potential

Jan 2014 - Nov 2014 (10 months)

• Engaging with customers that is having problem with their security cameras;
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Diagnose and resolve technical hardware and software issues involving internet and network connectivity;
• Research required information using available resources;
• Follow standard processes and procedures;
• Identify and

D-Link logoDL

Technical Support Representative | Alorica Philippines

Jul 2010 - Apr 2012 (1 year 9 months)

• Interact with customers over the phone to provide and process information regarding product inquiries, concerns, and service requests.
• Gather customer information and analyze symptoms to accurately identify and resolve issues.
• Diagnose and resolve technical hardware and software issues related to internet connectivity and email clients.
• Research information using available resources to add

Education

Degrees, certifications, and relevant coursework

UD

Udemy

ChatGPT Masterclass: The Guide to AI & Prompt Engineering

May 2026

UD

Udemy

AI-Powered SEO Audit: Diagnose, Optimize and Rank Fast

May 2026

AN

Anthropic

Claude 101

Apr 2026

UD

Udemy

Chatbot Development Course — Automate Sales & Support w/ AI

May 2026

AN

Anthropic

Introduction to Claude Cowork

Apr 2026

AN

Anthropic

AI Fluency for educators

Apr 2026

AN

Anthropic

Al Fluency Framework & Foundations

Apr 2026

AI

Airtable

Airtable Admin

Sep 2025 · Expires Oct 2027

ZA

Zapier

Triggering Zaps with Webhooks

Jul 2025

ZA

Zapier

Automate your work

Jul 2025

ZA

Zapier

Build workflows with Zapier Tables

Jul 2025

ZA

Zapier

Build your first Zap

Jul 2025

ZA

Zapier

Customize your Zap

Jul 2025

ZA

Zapier

Increase productivity using AI

Jul 2025

LI

LinkedIn

Customer Insights and Consumer Analytics for Organizations: Tools and Analysis

May 2025

LI

LinkedIn

Account Management: Maintaining Relationships

May 2025

LI

LinkedIn

Agile Foundations

May 2025

GO

Google

Agile Project Management

May 2025

GO

Google

Capstone: Applying Project Management in the Real World

May 2025

LI

LinkedIn

Customer Success Management Fundamentals

May 2025

PU

Philippine Christian University

Bachelor's degree, Information Technology

2004 - 2008

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