At NCS Group, I direct weekly sprint task allocations, SLA compliance, and ticket governance across engineering teams using Jira. I also present KPI telemetry and enterprise status reports to executive leadership.
I design and maintain Power BI and Excel dashboards with automated refresh pipelines, resolving telemetry glitches to ensure reporting data integrity. Previously, at Inspira Enterprise, I operated data pipelines and created Power BI dashboards for Sales and HR stakeholders.

